Contact Us

Client Information Center


Monday - Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 2:00 PM  


781.682.3715 or 800.660.7800


Main Fax:


For TTY and TRS Services, click here.

Visit a Nearby Branch

To Report a Lost or Stolen ATM or Debit Mastercard®

During regular business hours:

After hours:

Contact Us Online

Please fill out our
Personal Contact Us Form or
Business Contact Us Form

Or email us at:

for businesses:

Please Note: Information sent in these manners is not secure and is not reviewed during non-business hours. Time-sensitive requests or private information, such as account numbers, should not be sent through our Contact Us form or through email.

Telephone Banking:

781.335.7512 or toll-free: 800.419.1700

Administrative Offices

1530 Main Street, South Weymouth, MA 02190

Mortgage Pay Off Requests

Phone: 800.875.3553 or 781.682.3715 x 6001

FAX: 781.380.0526

eMail: (Payoff requests only!)

Mail: Attn Loan Servicing, 1530 Main St, Weymouth, MA 02190

Live Chat

Real-time support – 6 days a week. No hold music & completely secure.

Live Online Chat Hours: 

Monday – Friday 7:00 AM - 7:00 PM  

Saturday 7:00 AM - 2:00 PM 

To chat with a South Shore Bank client service representative, click the chat icon located on the top right of this page. 

Wealth Management Services

Patrick Dougherty & David Kelson, Jr.
295 Washington Street, Weymouth 781.682.3209

Albert Smith, Jr. 
1530 Main Street, South Weymouth 781.682.3217

Contact Form