Contact Us

Client Information Center

Hours:

Monday - Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 2:00 PM  

Phone:

781.682.3715 or 800.660.7800

Email:

Consumer:
cic@southshorebank.com

Business:

Main Fax:

781.340.1290

For TTY and TRS Services, click here.

To Report a Lost or Stolen ATM or Debit Mastercard®

Please call 781.682.3715 or 800.660.7800

Wealth Management Services

Telephone Banking:

781.335.7512 or toll-free: 800.419.1700

Administrative Offices

1530 Main Street, South Weymouth, MA 02190

Mortgage Pay Off Requests

Phone: 800.875.3553 or 781.682.3715 x 6001

FAX: 781.380.0526

Email: (Payoff requests only!)

Mail: Attn Loan Servicing, 1530 Main St, Weymouth, MA 02190

Live Chat

Real-time support – 6 days a week. No hold music & completely secure.

Live Online Chat Hours: 

Monday – Friday 7:00 AM - 7:00 PM  

Saturday 7:00 AM - 2:00 PM 

To chat with a South Shore Bank client service representative, click on the "Let's Talk!" button in the lower right-hand corner. 

Contact Form