Our Customer Information Center (CIC) Representatives will be pleased to answer any questions that you may have concerning South Shore Bank.
- Customer Information Center Hours of Operation (CIC) – Monday through Friday 7:00 A.M.–7:00 P.M and Saturday 7:00 A.M – 2:00 P.M.
- Customer Information Center phone number - 800.875.3553 or 781.682.3715 Email: cic@southshorebank.com
- Correspondence including Payments, Tax Bills, Insurance Claims, Collections, All Other Correspondence: Please include your loan number with all correspondence. Please DO NOT send correspondence with payments. Mail to: South Shore Bank, Attn: Loan Servicing, PO Box 151, Weymouth, MA 02188
- Overnight/Express Mail to: South Shore Bank, Attn: Loan Servicing, 1000 Washington Street,Braintree, MA 02184
- Insurance Bills- South Shore Bank, P.O. Box 150, Northville NY 12134.
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