Welcome Sam!

Sam is South Shore Bank’s new virtual assistant, here to help answer your questions 24x7 and make your banking experience easier and faster! We understand that sometimes you might have a quick question. With Sam you will now be able to type in your question and receive an answer within seconds. It’s that easy!

Your privacy and security are of great importance. You can rest assured that Sam is a safe way to communicate with South Shore Bank. Sam will never ask for your account information or password. If Sam hasn’t answered the question to your satisfaction or you need additional information, you can ask for an agent at any time, and Sam will connect you with a member of our Digital Banking Team during our regular hours.

We appreciate your continued trust in us and are confident that Sam will enhance your banking experience!